From time to time, you may run into an error while attempting to build custom reports. Here are some quick steps you can take to try to resolve the issue:
401 Error / Not Authorized
- Ensure you are in Google Chrome or Firefox
- Ensure you are not in Private/Incognito mode
- Try refreshing your page
- If issues persist, try clearing your cache then logging out and back in
No Results
- There may not be any data for the specific data and filters you’ve selected.
- Review your filters for accuracy. Sometimes it helps to uncheck your filters and try running the report to see if there is simply no data within the constraints selected.
- Try adding filters back in one at a time.
Remember, you can contact always contact our team any time via email at: partners@frameworkhomeownership.org